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Assistant Manager at Irvine School of Music – Irvine, CA

Full time and Part time options with strong growth potential. Benefits as part of an incentive package for Full-time position.

Candidates, please follow the application steps at the bottom of this text for the Music School Assistant Manager Position. There are part-time (average 25 hours/week) and full-time (35-40 hours per week) assistant manager positions available.

Founded in 2004, we are a privately owned music school, comprised of a team of professional music educators and supported by a dedicated customer service, administrative staff. Our mission is to provide students of all ages and levels the skills necessary for a lifetime enjoyment of music, and our team is unified by the pursuit of offering a first-rate musical education to the community, top quality customer service, and teamwork and intra learning. Employees like working here because we offer training, organization, and ongoing support to ensure success, because we value employee contribution to existing systems, because of the myriad opportunities for growth and professional development, and ultimately because we are equally committed to the happiness and success of our employees as our clients.

Position Description:

The Assistant Manager is a highly motivated and adaptable customer service/client engagement leader who is a key player in the school enrollment growth and client retention. Successful candidates are passionate and excited about supporting and contributing to the ISM lesson experience. He or she takes proactive measures to retain families and bring added value to our service, is a tactical executer for our sales and retention strategies, and implements operational/organizational systems that support sales and retention. All assistant managers start as lessons coordinators and more management responsibilities are added based upon performance.

Ideal experience:

  • Restaurant industry
  • Office experience
  • Customer service industry
  • Retail Management
  • No music background required.

Preferred:

  • Strong Sales
  • Some music experience
  • Graphic design experience
  • Experience handling social media for a company
  • management experience

Desirable Qualifications:

  • People person
  • A leader that takes initiative
  • Great on the phone
  • Outgoing personality
  • Good Microsoft office skills
  • Ability to multi-task
  • Hard worker
  • Inherently Organized

Job Duties:

  • Answering phones
  • Recommendation of best programs for new families and existing family retention
  • Registering and scheduling clients
  • Processing paperwork
  • Greeting clients
  • Minimal office cleaning

Hot to Apply?

Send an e-mail to jobs@irvineschoolofmusic.com with three separate word documents

Cover letter

  1. Please include “Attention to Cameron Tong,” name of the favorite movie, and the earliest date you would be able to start.
  2. Resume
  3. References

Cover letter

  1. Please include “Attention to Cameron Tong,” name of the favorite movie, and the earliest date you would be able to start.
  2. Resume
  3. References

Working Hours

Hours: Average 25 hours per week for Part-time; 35-40 hours per week for Full Time. Pay is DOE and competitive, with benefits.

School is open M-F, 11 AM to 9 PM, Saturdays and Sundays 845 AM to 4 PM. Scheduling will include weekday evenings and either Saturday or Sunday.

Possible increase of hours during concert time.

NO ADDITIONAL PHONE CALLS. THANK YOU FOR YOUR INTEREST AND WE LOOK FORWARD TO LEARNING ABOUT YOUR STRENGTHS.

Job Type: Full-time

Job Location:

  • Irvine, CA

Required experience:

  • Customer service: 1 year
Serving music lessons in the areas of Tustin, CA, Irvine CA, Newport Beach CA, Costa Mesa CA, Orange County, CA.